Financial Difficulties

Further assistance

At BCMGlobal, we understand the difficulties our customers face.

We want to work with you to help you in the right way for your specific situation.

Would you like to get in touch with us?

The below form makes it easy for you to give us information about you and your circumstances.

All you need to do is fill in your details and one of our case managers will be in touch with you within 24 hours.

There are a range of ways we can help you if you’re experiencing financial difficulties or are concerned about your situation.

If your circumstances have recently changed, we recommend you fill the form as soon as possible. This way, we can review your details and help you early and quickly to get you the help you need.

Customer Contact Form

You can find your Mortgage account number on your mortgage correspondence

Note: if you are applying for a three month payment break on more than one mortgage account, please select 'other' and enter your Loan Owners in the box below.

Please select

Please enter your correspondence address

Please enter the address of the mortgaged security

Please select

Please provide a contact telephone or mobile number

Please provide an email address where we can contact you

First applicant

Please enter the full name of the first applicant

Please enter the occupation of the first applicant

Please select

Enter numbers

Second applicant

Please enter the occupation of the second applicant

Please enter the occupation of the second applicant

Please select

Enter numbers

Provide information as to how you are financially impacted by COVID-19

Declaration / Acceptance

I/We declare and accept that:

We will need some information from you to consider your application namely.;

  • A completed and signed standard financial statement.  You can also get help in completing this document by using the “Central Bank Guide to Completing an SFS”;
  • Evidence of any payments you receive from the Department of Employment Affairs and Social Protection (DEASP) and any other State benefits. (if applicable);
  • Six months of current account and/or loan bank statements as sent to you. Sadly, we can’t accept photocopies. You can get these statements by going to a bank or through online banking by ordering or printing statements;
  • Photo identification – copy of your passport or driving licence;
  • Proof of address – an electricity or other utility bill;
  • 3 recent consecutive payslips or if you are self-employed you most recent Notice of Assessment and a set of audited or management accounts for any trading entity in which you hold a shareholding;

If approved, full details of the terms of the Alternative Repayment Arrangement and the impact to repayments of your Mortgage will be provided to you in the Letter of Variation.

Statutory notices and warnings

WARNINGS:

WARNING: YOUR HOME IS AT RISK IF YOU DO NOT KEEP UP PAYMENTS ON A MORTGAGE OR ANY OTHER LOAN SECURED ON IT.

If you have a variable rate mortgage:

THE PAYMENT RATES ON THIS HOUSING LOAN MAY BE ADJUSTED BY THE LENDER FROM TIME TO TIME.

Data processing consent

If you have any questions, please get in contact with us at:
+353 (0) 1 654 8800 or email customersupport@bcmglobal.com

We recommend you seek appropriate legal and/or financial advice for this application.

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