Financial Difficulties

Get in touch with us

We can be contacted on +353 (0)1 654 8800.

Our lines are open Monday to Friday from 9.00 am to 5.30 pm, excluding bank holidays. We are committed to responding to all calls as quickly as possible. Due to current social restrictions and increased call activity, we ask for your understanding and patience at this time if you experience any delay. 

Click here if you require assistance

At BCMGlobal we understand that there are many factors that might affect your ability to repay your mortgage.

If you're worried that you won't be able to meet your next repayment or if you find yourself behind with your mortgage repayments, we recommend that you talk to us so we can consider the various options available to you.

Please note that BCMGlobal is servicing your loan on behalf of your Creditor i.e. the company to whom your loan is owed. From time to time processes outlined on this website will require BCMGlobal to engage with your Creditor or will refer to steps BCMGlobal is taking on behalf of your Creditor.

Your residential mortgage may be related to your home/primary residence, or it may be for an investment or buy-to-let property.

WARNINGS:

WARNING: YOUR HOME IS AT RISK IF YOU DO NOT KEEP UP PAYMENTS ON A MORTGAGE OR ANY OTHER LOAN SECURED ON IT.

WARNING: If you do not meet the repayments on your credit agreement, your account will go into arrears. This may affect your credit rating, which may limit your ability to access credit in the future.

If you have a variable rate mortgage:

WARNING: THE PAYMENT RATES ON THIS HOUSING LOAN MAY BE ADJUSTED BY THE LENDER FROM TIME TO TIME.

If you have an endowment loan:

WARNING: There is no guarantee that the proceeds of the insurance policy will be sufficient to repay the loan in full when it becomes due for repayment.

If you have an interest-only arrangement:

WARNING: The entire amount that you have borrowed will still be outstanding at the end of the interest-only period.

If you have a debt consolidation arrangement:

WARNING: This new loan may take longer to pay off than your previous loans. This means you pay more than if you paid over a shorter term.

Disclaimer

Please note, the information provided on this website applies to customers whose loans have been sold to a third-party firm and on whose behalf BCMGlobal has been appointed to provide loan administration services.

If your loan has not been sold to a third party and remains with the originating bank, please refer to this bank's website for further details in relation to your mortgage repayment difficulties.

Please note that BCMGlobal does not own your mortgage and no new lending is currently provided by BCMGlobal.

Competition and Consumer Protection Authority

The Competition and Consumer Protection Commission The Competition and Consumer Protection Commission is a statutory body tasked with representing and defending consumer interests. The CCPC provides a range of useful tools and information to help consumers manage their money and make smart decisions. Call: +353 (0)1 402 5500 (Mon - Fri 9am to 6pm) Website: www.ccpc.ie./consumers The Budget Planner is a useful budgeting tool provided by The Competition and Consumer Protection Commission It is a quick and easy interactive tool designed to compare your spending with other households, and can help you to save money and become a smarter consumer. Website: www.ccpc.ie/consumers/tools-and-calculators/budget-planner/